Document Outline

• HP iLO 4 User Guide
• Contents
• 1 Introduction to iLO
  • Overview
  • HP iLO features
  • iLO web interface
  • ROM-based configuration utilities
  • iLO Mobile application
  • iLO scripting and command line
• 2 Setting up iLO
  • Preparing to set up iLO
  • Connecting iLO to the network
  • Setting up iLO by using iLO RBSU or the iLO 4 Configuration Utility
    • Configuring a static IP address by using iLO RBSU
    • Configuring a static IP address by using the iLO 4 Configuration Utility
    • Managing iLO users by using iLO RBSU
      • Adding iLO user accounts by using iLO RBSU
      • Editing user accounts
      • Removing user accounts
    • Managing iLO users by using the iLO 4 Configuration Utility
      • Adding iLO user accounts by using the iLO 4 Configuration Utility
      • Editing or removing user accounts
  • Setting up iLO by using the iLO web interface
  • Logging in to iLO for the first time
  • Activating iLO licensed features
  • Installing the iLO drivers
    • Microsoft device driver support
    • Linux device driver support
    • VMware device driver support
• 3 Configuring iLO
  • Updating firmware
    • Updating firmware by using an online method
      • Performing an in-band firmware update
      • Performing an out-of-band firmware update
    • Updating firmware by using an offline method
    • Obtaining the iLO firmware image file
    • Obtaining supported server firmware image files
    • Updating firmware by using a browser
  • Using language packs
    • Installing a language pack
    • Selecting a language pack
    • Configuring the default language settings
    • Configuring the current language settings
    • Uninstalling a language pack
  • iLO licensing
    • Free iLO 60-day evaluation license
    • Installing an iLO license by using a browser
  • Administering users
    • Viewing local users
    • Viewing directory groups
    • Adding or editing local users
      • IPMI/DCMI users
    • Administering directory groups
    • Deleting a user or a directory group
  • Configuring iLO Federation Management
    • iLO Federation Management network requirements
    • Configuring the multicast options
    • Viewing iLO Federation Management group memberships
    • Managing iLO Federation Management group membership
    • Removing an iLO system from an iLO Federation Management group
    • Configuring enclosure support for iLO Federation Management
  • Configuring iLO access settings
    • Configuring service settings
    • Configuring IPMI/DCMI settings
    • Configuring access options
    • Logging in to iLO by using an SSH client
  • Configuring iLO security
    • General security guidelines
      • Passwords
      • iLO RBSU and iLO 4 Configuration Utility security
      • iLO Security Override Switch administration
    • TPM support
    • User accounts and access
      • User privileges
      • Login security
    • Administering SSH keys
      • About SSH keys
      • Authorizing a new key by using the iLO web interface
      • Authorizing a new key by using the CLI
      • Deleting keys
      • Authorizing keys from an HP SIM server
    • Administering SSL certificates
      • Viewing certificate information
      • Obtaining and importing a certificate
    • Configuring directory settings
      • Configuring authentication and directory server settings
      • Running directory tests
        • Viewing directory test results
        • Using the directory test controls
    • Using encryption
      • Viewing encryption enforcement settings
      • Modifying the AES/DES encryption setting
        • Connecting to iLO by using AES or 3DES encryption
      • Enabling FIPS Mode
      • Disabling FIPS Mode
    • Configuring iLO for HP SSO
      • Configuring iLO for HP SSO
      • Adding trusted certificates
        • Extracting the HP SIM server certificate
      • Viewing trusted certificates
      • Removing trusted certificates
    • Configuring Remote Console security settings
      • Configuring Remote Console Computer Lock settings
      • Configuring the Integrated Remote Console Trust setting (.NET IRC)
    • Configuring the Login Security Banner
  • Configuring iLO network settings
    • Viewing network settings
    • Configuring general network settings
    • Configuring IPv4 settings
    • Configuring IPv6 settings
    • Configuring SNTP settings
  • Configuring and using the iLO Shared Network Port
    • Enabling the iLO Shared Network Port feature
      • Enabling the iLO Shared Network Port feature through iLO RBSU
      • Enabling the iLO Shared Network Port feature through the iLO 4 Configuration Utility
      • Enabling the iLO Shared Network Port feature through the iLO web interface
    • Re-enabling the iLO Dedicated Network Port
      • Enabling the iLO Dedicated Network Port through iLO RBSU
      • Enabling the iLO Dedicated Network Port through the iLO 4 Configuration Utility
      • Enabling the iLO Dedicated Network Port through the web interface
  • Configuring iLO Management settings
    • Installing AMS or the Insight Management Agents
      • Verifying the AMS installation
        • Verifying AMS installation: Windows
        • Verifying AMS installation: SUSE and Red Hat
        • Verifying AMS installation: VMware
        • Verifying AMS installation: Ubuntu
    • Configuring SNMP settings
    • Configuring SNMPv3 Users
    • Configuring the SNMPv3 Engine ID
    • Configuring SNMP alerts
      • Using the AMS Control Panel to configure SNMP and SNMP alerts (Windows only)
      • SNMP traps
    • Configuring Insight Management integration
    • Configuring AlertMail settings
      • Enabling AlertMail
      • Disabling AlertMail
    • Configuring Remote Syslog settings
      • Enabling iLO Remote Syslog
      • Disabling iLO Remote Syslog
  • Configuring Remote Support
    • Insight Remote Support Overview
    • Data collected by Insight Remote Support
    • Prerequisites
    • Registering for Insight Remote Support by using the iLO web interface
      • Registering for Insight Remote Support by using Direct Connect
        • Editing the web proxy settings
      • Registering for Insight Remote Support by using Central Connect
    • Unregistering from Insight Remote Support by using the iLO web interface
      • Unregistering from Insight Remote Support Direct Connect configurations
      • Unregistering from Insight Remote Support Central Connect configurations
    • Working with Insight Remote Support service events
      • Using maintenance mode
      • Sending a test service event
      • Viewing the Service Event Log
      • Clearing the Service Event Log
    • Viewing and sending Remote Support data collection information
      • Sending data collection information
      • Sending Active Health System reporting information
  • Configuring iLO by using the ROM-based utilities
    • Using the iLO RBSU
      • Accessing the iLO RBSU
      • Configuring NIC and TCP/IP settings
      • Configuring DNS/DHCP settings
      • Configuring global settings by using iLO RBSU
      • Configuring serial CLI options by using iLO RBSU
    • Using the UEFI System Utilities iLO 4 Configuration Utility
      • Accessing the iLO 4 Configuration Utility menu
      • Configuring Network Options
      • Configuring Advanced Network Options
      • Configuring access settings by using the iLO 4 Configuration Utility
      • Viewing information about iLO by using the iLO 4 Configuration Utility
• 4 Using iLO
  • Using the iLO web interface
    • Browser support
    • Logging in to iLO
    • Handling an unknown authority
    • Using the iLO controls
    • Starting a remote management tool
    • Language pack support
  • Viewing iLO overview information
    • Viewing system information
    • Viewing status information
    • Viewing the active iLO sessions
  • Viewing iLO system information
    • Viewing health summary information
    • Viewing fan information
    • Viewing temperature information
      • Viewing the temperature graph
      • Viewing temperature sensor data
    • Viewing power information
    • Viewing processor information
    • Viewing memory information
      • Advanced Memory Protection
      • Memory Summary
      • Memory Details
    • Viewing network information
    • Viewing storage information
      • Controllers
      • Drive Enclosures
      • Logical Drives
      • Physical Drives
    • Viewing firmware information
  • Using the iLO Event Log
    • Viewing the iLO Event Log
    • Saving the iLO Event Log
    • Clearing the iLO Event Log
  • Using the Integrated Management Log
    • Viewing the IML
    • Marking a log entry as repaired
    • Adding a maintenance note to the IML
    • Saving the IML
    • Clearing the IML
  • Using the HP Active Health System
    • Downloading the Active Health System log for a date range
    • Downloading the entire Active Health System log
    • Extracting the Active Health System log by using curl
    • Clearing the Active Health System log
  • Using iLO diagnostics
    • Resetting iLO through the web interface
  • Using Location Discovery Services
  • Using the HP Insight Management Agents
  • Using iLO Federation Management
    • Viewing the iLO Federation Management Multi-System Map
    • Viewing server health and model information
    • Viewing critical and degraded systems
    • Using the iLO Federation Management group power feature
      • Changing the power state for multiple servers
      • Viewing servers affected by the Virtual Power Button
    • Configuring iLO Federation Management group power settings
      • Configuring Automatic Group Power Capping settings
    • Using the iLO Federation Management firmware update feature
      • Updating firmware for multiple servers
      • Viewing affected systems
    • Using the iLO Federation Management Virtual Media feature
      • Connecting scripted media for groups
      • Viewing and ejecting scripted media for groups
      • Viewing affected systems
  • Using the Integrated Remote Console
    • .NET IRC requirements
      • Microsoft .NET Framework
      • Microsoft ClickOnce
    • Java IRC requirements
      • Recommended client settings
      • Recommended server settings
    • Starting the Remote Console
    • Acquiring the Remote Console
    • Using the Remote Console power switch
    • Using iLO Virtual Media from the Remote Console
    • Using Shared Remote Console (.NET IRC only)
    • Using Console Capture (.NET IRC only)
      • Viewing Server Startup and Server Prefailure sequences
      • Saving Server Startup and Server Prefailure video files
      • Capturing video files
      • Viewing saved video files
    • Creating Remote Console hot keys
      • Creating a hot key
      • Resetting hot keys
  • Using the text-based Remote Console
    • Using the iLO Virtual Serial Port
      • Configuring the iLO Virtual Serial Port in the host system RBSU
      • Configuring the iLO Virtual Serial Port in the UEFI System Utilities
      • Configuring the iLO Virtual Serial Port for Linux
      • Configuring the iLO Virtual Serial Port for the Windows EMS Console
      • Starting an iLO Virtual Serial Port session
      • Viewing the iLO Virtual Serial Port log
    • Using the Text-based Remote Console (Textcons)
      • Customizing the Text-based Remote Console
      • Using the Text-based Remote Console
      • Using Linux with the Text-based Remote Console
  • Using iLO Virtual Media
    • Virtual Media operating system information
      • Operating system USB requirement
      • Using Virtual Media with Windows 7
      • Operating system considerations: Virtual Floppy/USB key
        • Changing diskettes
      • Operating system considerations: Virtual CD/DVD-ROM
        • Mounting a USB Virtual Media CD/DVD-ROM on Linux systems
      • Operating system considerations: Virtual Folder
    • Using iLO Virtual Media from the iLO web interface
      • Viewing and modifying the Virtual Media port
      • Viewing and ejecting local media
      • Connecting scripted media
      • Viewing and ejecting scripted media
    • Using iLO Virtual Media from the Remote Console
      • Using a Virtual Drive
        • Using a physical drive on a client PC
        • Using an image file
        • Using an image file through a URL (IIS/Apache)
      • Using the Create Media Image feature (Java IRC only)
        • Creating an iLO disk image file
        • Copying data from an image file to a physical disk
      • Using a Virtual Folder (.NET IRC only)
    • Setting up IIS for scripted Virtual Media
      • Configuring IIS
      • Configuring IIS for read/write access
      • Inserting Virtual Media with a helper application
      • Sample Virtual Media helper application
    • Configuring Virtual Media Boot Order
      • Changing the server boot mode
      • Changing the server boot order
      • Changing the one-time boot status
      • Using the additional options
  • About server power
    • Powering on the server
    • Brownout recovery
    • Graceful shutdown
    • Power efficiency
  • Using iLO Power Management
    • Managing the server power
    • Configuring the System Power Restore Settings
    • Viewing server power usage
    • Viewing the current power state
    • Viewing the server power history
    • Configuring power settings
      • Configuring Power Regulator settings
      • Configuring power capping settings
      • Configuring SNMP alert settings
      • Configuring the persistent mouse and keyboard
  • Using iLO with Onboard Administrator
    • Using the Active Onboard Administrator
    • Starting the Onboard Administrator GUI
    • Toggling the enclosure UID light
    • Enclosure bay IP addressing
    • Dynamic Power Capping for server blades
    • iLO virtual fan
    • iLO option
  • IPMI server management
  • Using iLO with HP Insight Control server deployment
  • Using HP Enterprise Secure Key Manager with iLO
    • Configuring key manager servers
    • Adding key manager configuration details
    • Testing the ESKM configuration
    • Viewing Enterprise Secure Key Manager events
  • Viewing remote management tool information
    • Starting a remote management tool
    • Deleting a remote manager configuration
    • Using iLO with HP OneView
• 5 Integrating HP Systems Insight Manager
  • HP SIM features
  • Establishing SSO with HP SIM
  • iLO identification and association
    • Viewing iLO status in HP SIM
    • iLO links in HP SIM
    • Viewing iLO in HP SIM System(s) lists
  • Receiving SNMP alerts in HP SIM
  • HP SIM port matching
  • Reviewing iLO license information in HP SIM
• 6 Directory services
  • Directory integration benefits
  • Choosing a directory configuration to use with iLO
  • Kerberos support
    • Domain controller preparation
      • Realm names
      • Computer accounts
      • User accounts
      • Generating a keytab
        • Key version number
        • Windows Vista
      • Universal and global user groups (for authorization)
    • Configuring iLO for Kerberos login
      • Using the iLO web interface
      • Using XML configuration and control scripts
      • Using the CLI, CLP, or SSH interface
    • Time requirement
    • Configuring single sign-on
      • Internet Explorer
      • Firefox
      • Chrome
    • Verifying single sign-on (HP Zero Sign In) configuration
    • Login by name
  • Schema-free directory integration
    • Setting up schema-free directory integration
      • Active Directory prerequisites
        • Introduction to Certificate Services
        • Installing Certificate Services
        • Verifying Certificate Services
        • Configuring Automatic Certificate Request
      • Schema-free setup using the iLO web interface
      • Schema-free setup using scripts
      • Schema-free setup with HP Directories Support for ProLiant Management Processors
      • Schema-free setup options
        • Minimum login flexibility
        • Better login flexibility
        • Maximum login flexibility
      • Schema-free nested groups
  • Setting up HP extended schema directory integration
    • Features supported by HP schema directory integration
    • Setting up directory services
    • Schema documentation
    • Directory services support
    • Schema required software
      • Schema Extender
        • Schema Preview window
        • Setup window
        • Results window
      • Management snap-in installer
    • Directory services for Active Directory
      • Active Directory installation prerequisites
      • Installing Active Directory
        • For the schema-free configuration
        • For HP extended schema
      • Snap-in installation and initialization for Active Directory
      • Creating and configuring directory objects for use with iLO in Active Directory
      • Directory services objects
        • Active Directory snap-ins
          • HP Devices tab
          • Members tab
        • Role Restrictions tab
          • Time restrictions
          • Enforced client IP address or DNS name access
      • Lights Out Management tab
    • Directory services for eDirectory
      • eDirectory installation prerequisites
      • Snap-in installation and initialization for eDirectory
      • Example: Creating and configuring directory objects for use with iLO devices in eDirectory
      • Directory services objects for eDirectory
        • Role Managed Devices
        • Members tab
      • Role Restrictions tab
        • Time restrictions
        • Enforced client IP address or DNS name access
      • eDirectory Lights-Out Management
  • User login using directory services
  • Directory-enabled remote management
    • Creating roles to follow organizational structure
      • Using existing groups
      • Using multiple roles
    • How directory login restrictions are enforced
      • Restricting roles
        • Role time restrictions
        • Role address restrictions
      • User restrictions
        • User address restrictions
          • IP address range restrictions
          • IP address and subnet mask restrictions
          • DNS-based restrictions
        • User time restrictions
      • Creating multiple restrictions and roles
    • Using bulk import tools
  • HP Directories Support for ProLiant Management Processors utility
    • Compatibility
    • HP Directories Support for ProLiant Management Processors package
    • Using HP Directories Support for ProLiant Management Processors
      • Finding management processors
      • Upgrading firmware on management processors
      • Selecting a directory access method
      • Naming management processors
      • Configuring directories when HP extended schema is selected
      • Configuring directories when schema-free integration is selected
      • Setting up management processors for directories
• 7 Troubleshooting
  • Kernel debugging
  • Event log entries
  • Hardware and software link-related issues
  • Login issues
    • Login name and password not accepted
    • Directory user premature logout
    • iLO management port not accessible by name
    • iLO RBSU unavailable after iLO and server reset
    • Unable to access the login page
    • Secure Connection Failed error when using Firefox browser
    • Unable to return to login page after an iLO flash or reset
    • Unable to access Virtual Media or graphical Remote Console
    • Unable to connect to iLO after changing network settings
    • Unable to connect to iLO processor through NIC
    • Unable to log in to iLO after installing iLO certificate
    • Unable to connect to iLO IP address
    • Blocked iLO ports
  • Troubleshooting alert and trap issues
    • Unable to receive HP SIM alarms (SNMP traps) from iLO
  • Using the iLO Security Override Switch for emergency access
  • Troubleshooting license installation
  • Troubleshooting directory issues
    • User contexts do not appear to work
    • Directory user does not log out after directory timeout has expired
    • Problems generating keytab by using ktpass.exe
  • Troubleshooting Remote Console issues
    • Java IRC applet displays red X when Firefox is used to run Java IRC on Linux client
    • Unable to navigate single cursor of Remote Console to corners of Remote Console window
    • Remote Console text window not updated correctly
    • Mouse or keyboard not working in .NET IRC or Java IRC
    • .NET IRC sends characters continuously after switching windows
    • Java IRC does not display correct floppy and USB-key device
    • Caps Lock out of sync between iLO and Java IRC
    • Num Lock out of sync between iLO and Shared Remote Console
    • Keystrokes repeat unintentionally during Remote Console session
    • Session leader does not receive connection request when .NET IRC is in replay mode
    • Keyboard LED does not work correctly
    • Inactive .NET IRC
    • .NET IRC failed to connect to server
    • File not present after copy from .NET IRC virtual drives to USB key
    • .NET IRC takes a long time to verify application requirements
    • .NET IRC fails to start
    • .NET IRC cannot be shared
    • .NET IRC launch is blocked by Google Chrome
    • iLO Virtual Floppy media applet unresponsive
  • Troubleshooting SSH issues
    • Initial PuTTY input slow
    • PuTTY client unresponsive
    • SSH text support from text-based Remote Console session
  • Troubleshooting text-based Remote Console issues
    • Unable to view Linux installer in text-based Remote Console
    • Unable to pass data through SSH terminal
    • VSP-driven selection during the serial timeout window sends output to BIOS redirect instead of VSP
    • Scrolling and text appear irregular during BIOS redirection
  • Troubleshooting Remote Support issues
    • SSL Bio Error during Insight RS registration
    • HP ProLiant Gen8 server identified in Insight Online as <product name>_<serial number> and in Insight RS as <serial number>
    • HP ProLiant Gen8 server OS name and version not listed in Insight RS or Insight Online
    • Connection error during iLO Direct Connect registration
    • iLO session ends unexpectedly during iLO Direct Connect registration
  • Troubleshooting iLO Federation Management issues
    • Query errors occur on iLO Federation Management pages
    • A timeout error is displayed on the Multi-System Map page
    • A 502 error is displayed on the Multi-System Map page
    • A 403 error is displayed on the Multi-System Map page
    • iLO peers are not displayed
    • iLO peers are displayed with IPv6 addresses on IPv4 networks
  • Troubleshooting miscellaneous issues
    • Cookie sharing between browser instances and iLO
      • Shared instances
      • Cookie order
      • Displaying the current session cookie
      • Preventing cookie-related issues
    • Unable to get SNMP information from HP SIM
    • Unable to upgrade iLO firmware
    • iLO Firmware update does not finish
    • iLO network Failed Flash Recovery
    • Testing SSL
    • Resetting iLO
      • Resetting iLO by using the iLO 4 Configuration Utility
    • Resetting iLO to the factory default settings by using iLO RBSU
    • Resetting iLO to the factory default settings by using the iLO 4 Configuration Utility
    • Server name still present after System Erase Utility is executed
    • Certificate error when navigating to iLO web interface
      • Resolving a browser certificate error: Internet Explorer
      • Resolving a browser certificate error: Firefox
      • Resolving a browser certificate error: Chrome
• 8 Support and other resources
  • Information to collect before you contact HP
  • How to contact HP
  • Registering for Software Technical Support and Update Service
    • How to use Software Technical Support and Update Service
  • HP Support Center
  • HP authorized resellers
  • Related information
• 9 Documentation feedback
• A iLO license options
• B FlexibleLOM support
• C Directory services schema
  • HP Management Core LDAP OID classes and attributes
    • Core classes
    • Core attributes
    • Core class definitions
      • hpqTarget
      • hpqRole
      • hpqPolicy
    • Core attribute definitions
      • hpqPolicyDN
      • hpqRoleMembership
      • hpqTargetMembership
      • hpqRoleIPRestrictionDefault
      • hpqRoleIPRestrictions
      • hpqRoleTimeRestriction
  • Lights-Out Management specific LDAP OID classes and attributes
    • Lights-Out Management classes
    • Lights-Out Management attributes
    • Lights-Out Management class definitions
      • hpqLOMv100
    • Lights-Out Management attribute definitions
      • hpqLOMRightLogin
      • hpqLOMRightRemoteConsole
      • hpqLOMRightVirtualMedia
      • hpqLOMRightServerReset
      • hpqLOMRightLocalUserAdmin
      • hpqLOMRightConfigureSettings
• Glossary
• Index