HP LaserJet 9040.9050 Multifunction Printer series User Manual

Page 158

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154 Chapter 10 Problem solving

ENWW

30.00.02 SCANNER
I/O FAILURE
CHECK COPY
CONNECT CARD

Make sure that the scanner is unlocked.

Check the cables.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

40 EIO x BAD
TRANSMISSION
To continue
touch OK

The connection between the MFP and the EIO card in the specified slot has
been broken.

Touch

OK

to clear the error message and continue printing.

40 EMBEDDED I/O
BAD TRANSMISSION
To continue
touch OK

The connection with the embedded HP Jetdirect print server has been broken.

Turn the MFP off, and then turn the MFP on.

41.x ERROR

To continue
touch OK

A temporary printing error occurred.

Turn the MFP off, then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

41.3 UNEXPECTED
SIZE IN TRAY xx
To use another
tray touch OK

A tray (

xx

) is loaded with media that is longer or shorter in the feed direction

than the size configured for the tray.

Touch

OK

to get to

TRAY xx SIZE=

. Reconfigure the size in a tray so the MFP will

use a tray with the size required for the print job.

If the error does not clear, turn the MFP off, then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

49.xxxxx
ERROR

To continue turn
off then on

A critical firmware error has occurred.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

50.x FUSER ERROR

A fuser error has occurred.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

51.xy
ERROR

To continue turn
off then on

A temporary printing error has occurred.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to

www.hp.com/support/lj9040mfp

or

www.hp.com/support/lj9050mfp

).

Message

Explanation or recommended action

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