HP LaserJet 9040.9050 Multifunction Printer series User Manual
Page 170
166 Chapter 10 Problem solving
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Job was not duplexed.
●
Print a configuration page to ensure that the duplex printing
accessory is installed correctly (see
●
Make sure the duplex printing accessory has been configured in
the driver.
●
Make sure that the software is not overriding the driver setting.
Job was not stapled.
Jobs sent to the stapler might not be stapled for one or more of the
following reasons:
●
One-page jobs will not be stapled.
●
The stapler is out of staples and
AUTO CONTINUE
is set to
ON
.
●
The wrong size or type of paper was used for the job.
●
More than 50 pages were sent to the stapler, exceeding its
capacity.
●
The stapler has bent or broken staples in the stapler head.
●
A staple jam was recently cleared (up to two sequential jobs might
not be stapled).
●
The job was sent to a bin other than the stapler bin because the
wrong size or type of paper was used for the job.
●
The interface cable to the stapler unit might be defective or not
connected properly.
Job went to a different
location than was expected.
The wrong size or type of paper was used for the job. (See
Last page did not print and
the Data light is on.
●
Make sure that you are using the correct driver.
●
Complex print job might still be processing.
●
MFP might be waiting for the end of a file that did not come with
the job. Touch
Continue
to send it.
●
Make sure the MFP is not paused. Make sure the control panel
reads
PROCESSING JOB
.
●
Pull out the print cartridge and check for jammed media. Reseat
the print cartridge.
●
Open Trays 2 and 3. Make sure that the appropriate paper is
loaded. (See
.) Close the trays.
Network or shared printer
problems.
Check for network or shared printer problems by connecting your
computer directly to the MFP and printing from a program you know
works. If you suspect network problems, check with your system
administrator or consult the network documentation that came with
your network cards.
Tray 4 will not work.
The power cord is not firmly plugged in to both the MFP and the power
receptacle. Remove and reconnect the power cord.
The printed page is not
going to the correct output
location.
●
Verify that the correct output bin is selected in the driver. For more
information about changing driver settings, see the online help.
●
The media does not meet the specifications for the output bin (see
Situation
Solution