15 - system troubleshooting, System troubleshooting, Chapter – Rockwell Automation 6182 Industrial Computer for the Windows CE Operating System User Manual

Page 131

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System Troubleshooting

This chapter describes the most common operating problems, the
probable causes, and recommended corrective actions including:

troubleshooting procedure

troubleshooting checklists

power on self test (POST) error messages

general error and information messages

resetting the Windows CE registry

The RAC6182 Industrial Computer monitors internal system voltages
and the internal product temperature. If either of these diagnostic
parameters fall out of tolerance, the red Diagnostics LED indicator on
the front bezel is turned on.

Use the Hardware Monitor application to view diagnostic information
and reset the Diagnostics LED. For more information, refer to Chapter
12, Hardware Monitor.

To help identify and isolate a problem, we recommend that you do the
following when a problem occurs:

1. Turn off the power to the RAC6182 Industrial Computer.

2. Disconnect all peripheral devices and remove all add-in PC and PCI

cards.

3. Connect an external PS/2 keyboard and PS/2 mouse (if used) to the

side panel connectors.

4. Check the video connections if using an external monitor.

5. Apply power and observe the LEDs on the front panel (if present).

Make sure the power on indicator is illuminated.

6. Monitor the Power On Self Test (POST). One of the following will

occur:

The RAC6182 Industrial Computer will successfully complete

the boot-up process and start Windows CE.

The boot-up process will terminate (fatal error).

Chapter

15

Chapter Objectives

Hardware Diagnostics

Troubleshooting

Procedure

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