Troubleshooting check lists – Rockwell Automation 6182 Industrial Computer for the Windows CE Operating System User Manual

Page 132

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15–2 System

Troubleshooting

Publication 6182-UM001D-EN-P

7. If the system boots up, isolate the problem by connecting peripheral

devices one at a time until the problem occurs. If the problem is
with a specific software package or driver, you may want to re-install
the software.

8. If there is a problem not related specifically to a software installation

or peripheral device, refer to the following troubleshooting
checklists.

The following are checklists of items that you may have overlooked.

If you are having problems during boot-up:

Are all connections secure?

Are the device drivers installed?

Are the jumpers on any add-in boards correctly positioned?

Is the RAM memory (DIMM) properly installed? You may want to

re-install it to ensure a good connection.

Has the Windows CE operating system been upgraded? If so, make

sure the procedure was successfully performed (refer to Chapter 15,
Managing User Applications).

If there is a problem after boot-up:

If you are running a software package, re-install the software.

If the problem is intermittent, you may have a loose connection.

Check all connections including any add-in cards. Check that the
memory module (DIMM) is fully installed.

Although the RAC6182 Industrial Computer has a regulated and

protected power supply, a transient voltage in the power line or
peripheral cable may cause a flickering display, unexpected reboots,
or a locked up system. If so, exit the application and start over.

Troubleshooting

Check Lists

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