Appendix c, Appendix c - warranty – CANOGA PERKINS 3240S SNMP Managed Fiber Optic Multiplexer User Manual

Page 103

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3240S F I B E R O P T I C M U L T I P L E X E R

3240S Fiber Optic Multiplexer

C-1

Appendix C - Warranty

Limited Lifetime Warranty

Effective for Products Shipped February 1, 2003 and After, Canoga Perkins warrants that, at the time of sale, and, for its
lifetime, with certain exceptions noted below, every Canoga Perkins' labeled product purchased will be free from defects in
material and workmanship for its lifetime, if properly installed and used in conformity to Canoga Perkins' published
specifications. This warranty covers the original user only and is not transferable. For the purposes of this Warranty,
"lifetime" is defined as the serviceable life of the product (a minimum of 5 years) or any longer period during which
replacement spare parts are available. Subject to the conditions and limitations set forth below, Canoga Perkins will, at its
option, either repair or replace any part of its product(s) that prove defective by reason of improper workmanship or
materials. The warranty period for power supplies, fans and optics is five (5) years. Consumables such as filters are covered
for one year. Software is warranted for 90 days.

This warranty does not cover any damage to products that have been subjected to lightning damage or other Acts of
Nature, misuse, neglect, accident, damage, improper installation, or maintenance, including over-voltage failures caused by
use outside of the product's specified rating, normal wear and tear of mechanical components, or alteration or repair by
anyone other than Canoga Perkins or its authorized representative. If the user is unsure about the proper means of installing
or using the equipment, contact Canoga Perkins' free technical support services. Customer must notify Canoga Perkins
promptly in writing of any claim based on warranty. Canoga Perkins is not liable for, and does not cover under warranty, any
costs associated with servicing and/or the installation of its products of for any inspection, packing or labor costs in
connection with return of goods. In the event Canoga Perkins breaches its obligation of warranty, customer's sole and
exclusive remedy is limited to replacement, repair, or credit of the purchase price, at Canoga Perkins' option. Under no
circumstance will Canoga Perkins be liable for consequential or incidental damages or loss of profits.

Warranty Registration

To establish original ownership and to record purchase date, please complete the warranty on-line form on our product
registration page. URL: www.canoga.com/warranty

Optional Service Programs

Canoga Perkins offers several optional Service Programs. Please call Canoga Perkins Sales Department (818-718-6300) or
see our web site (www.canoga.com) for details.

CUSTOMER SERVICE DEPARTMENT REPAIR WARRANTY

Repairs performed by the Canoga Perkins Customer Service Department will be free from defects in material and
workmanship for a period of ninety (90) DAYS from the date the repaired product is shipped, or until the expiration of the
original factory warranty, whichever is longer.

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