Applevel2 - e.2.6 more troubleshooting – Digi MIL-3000FTX User Manual

Page 137

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MIL-3000FTX Series of FastPort Print Servers

E-6

c. Use a serial cable with more than three pins

d. Make sure communications parameters are the same, default: 9600,

8, 1, no parity, and xon xoff

• If the printer driver sends PostScript Binary print jobs, verify that

FastPort is set to

“Postscript Binary Enabled”

and is using

Binary Printer Name

port to print

• Try printing with the LaserWriter driver. If 7.x does not print, try 8.x. If

8.x does not print, try 7.x

• If printing to a plotter, select a generic HP/GL driver

E.2.6 More Troubleshooting

If the Serial or Parallel LED illuminate, but nothing prints:

• For bi-directional printers, enable

“bi-directional printing”

on

the FastPort or disable

“Advanced Functionality/Bi-

directional”

printing on the printer. To do this:

a. Change it through the printer's software

b. Hook up the printer direct

c. Print one job or change on printer's keypad

• When using a serial printer:

a. Make sure the serial port is enabled in the

Chooser

b. Verify the parallel/serial port is set to the FastPort’s active port (or

the printer’s port is autosensing)

c. Use a serial cable with more than three pins

d. Make sure communications parameters are the same, FastPort's

defaults are: 9600, 8, 1, no parity, and xon xoff

• If the printer driver sends PostScript Binary print jobs, verify that

FastPort is set to

“Postscript Binary Enabled”

and the user is

using

Binary Printer Name

port to print.

• Change the parallel handshaking mode to match the printer

• If only the first file prints when batching jobs, increase

“Before

Reset”

and

“After Reset Delay”

to

60

• If Postscript print jobs enter the printers memory, but does not get

pushed out, make sure the software is adding Control-D

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