Digi MIL-3000FTX - Manual (Page 151)

MIL-3000FTX Series of FastPort Print Servers H-1
A p p e n d i x H
Troubleshooting FastManage
H.1 General Messages
T a b l e H - 1 : General Messages
H.2 General Problems
T a b l e H - 2 : General Problems
H.3 IP address Validation Messages
Table H-3: IP Address Validation Messages
Message Cause Solution
Bad status from target
device: <n>. Press CANCEL
to exit program This message appears when the SNMP
agent on device returns a
NO_SUCH_NAME for a particular “OID” The firmware on the agent does not
match with the software’s version.
Upgrade the agent’s firmware and the
FastManage package
Unable to open SNMP
Session This message appears if the IP stack on the
manager has died Restart Windows
Bitmap Init Error Application is not able to find the bitmap Installation may be bad. Reinstall
Unable to load NPAPI.DLL File NPAPI.DLL could not be found Put the file NPAPI.DLL in the path
Unable to load
NPSNMP.DLL File NPSNMP.DLL could not be found Put the file NPSNMP.DLL in the path
WINSNMP Error (%ld)
sending%s packet This appears when you are unable to send
a
WINSNMP packet (possibly due to an
SNMP agent that has crashed)
Use Ping to find out if the SNMP agent
device is alive. Yes: restart Windows.
No: power cycle and try again
Problem Solution
SNMP community strings are defaulted to public and private Change the community strings in issnmp.ini
Unable to start FastManage. A message such as “Unable to start
protocol stack” displays Restart Windows
FastManage doesn’t display connected ports or SNMP statistics Restart Windows. Verify firmware is compatible
Cannot start applications and the message “IP_STACK section
issnmp.ini file needs IPADDR= set” appears
Reinstall FastManage with IP and IPX protocols
Message “Unable to find and start net driver” appears Load IPX drivers before starting Windows
During Discovery: Message “No Netware connections found” or
“Host not in IPX bindery” appears Load VLM.EXE before starting Windows
Message Solution
More than 3 dots exist in the address A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214
No characters present between dots A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214
Invalid character in IP Address A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214