ATL Telecom IP300S - Manual (Page 47)

IP SIP Phone v2 User’s Guide Mar. 2005
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disconnect from the other party.
z Consultative Transfer -With consult transfer you consult the other party before
transferring the call. To consult transfer a caller, you would press the 【XFER】 button
to place the caller on hold. You will hear a dial tone and can dial the number you want
to transfer the call to. Wait until the other party answers the call and inform them you
are transferring the call. Press the 【XFER】 button on the phone set to complete the
transfer or just hangs up the call it will also perform the transfer.
Note, you can not transfer two inbound calls to each other. Instead, you can blindly
transfer each call to a third party. On which time, the channel LED in question,
【
A / B
】
,
will be red (v.s. green ).
9.4.1. Consultative Transfer
Follow the following steps to do a consultative transfer: announce it first before actually
transfer the call.
z Set up a connected call to party-A
z Press【XFER】to put A on hold and gain dial-tone.
z Dial the target number of party-B and press 【#】 to finish dial.
z Wait ‘till B picks up, announcing the call from A (consultation).
z If B is unwilling to take this call, you may press 【FLASH】to cancel the transfer
operation and take back A (alternatively, you may press 【A/B Channel】to cancel
transfer and take back A as well).
z Press【XFER】again (or you could just hang up the call to B) to transfer party-A to
party-B. Note, you may do so even when B has not picked up the consultation call
yet (such as it is in ringing back phase) to perform a call-transfer; and this is the
so-called Semi-attended transfer or ring-transfer.
z (Optional) Alternatively, you may press 【Conference】to hold a 3-way conference
with A and B instead of transferring A to B.
Alternatively, you may do a consultative transfer as follows:
z Take an incoming call from party-A on【A Channel】.
z Get an empty channel by pressing 【B Channel】to perform a call switch (effectively
put A on hold), then make an outbound call to party-B.
z After talking to party-B, you decide to transfer A to B, press 【XFER】 on 【B
Channel】 to perform a call-transfer. Note, you may do so even when B has not
picked up the consultation call yet (such as it is in ringing back phase) to perform a
call-transfer; and this is the so-called Semi-attended transfer or ring-transfer
z However, if you decide to host a conference among party-A and party-B rather than