Fujitsu Ricoh Fujitsu ScanSnap iX1400 Document Scanner User Manual

Page 401

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Uninstalling Software/Troubleshooting during
Uninstallation

This section explains how to solve troubles you may encounter upon installing or uninstalling the
following software related to the ScanSnap.

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ScanSnap Manager

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ScanSnap Organizer

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CardMinder

For ScanSnap Home, refer to "Troubleshooting" in the

ScanSnap Manager Help

.

For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:

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"Troubleshooting" in the ScanSnap Manager Help

To display this section, right-click the ScanSnap Manager icon

in the notification area, and

select [Help] → [Troubleshooting] from the

"Right-Click Menu" (page 86)

.

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ScanSnap Support Site (

https://scansnap.fujitsu.com/g-support/en/

)

If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.

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"How to Find Your Solution" (page 402)

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"If Your First Attempt to Install Failed" (page 403)

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"If You Have Installed the Software Before" (page 404)

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"When the ScanSnap Manager Icon Does Not Appear" (page 408)

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"When ScanSnap Manager Does Not Operate Normally" (page 410)

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"When You Cannot Uninstall the Software" (page 418)

Uninstalling Software/Troubleshooting during Uninstallation

401

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