When you cannot uninstall the software – Fujitsu Ricoh Fujitsu ScanSnap iX1400 Document Scanner User Manual

Page 418

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When You Cannot Uninstall the Software

This section explains how to troubleshoot when you cannot uninstall the following software
programs:

l

ScanSnap Manager

l

ScanSnap Home

l

ScanSnap Organizer

l

CardMinder

l

ScanSnap Online Update

1.

Restart the computer and log on as a user with Administrator privileges.

2.

Remove the installation information.

a

For details, refer to

"Removing the Installation Information" (page 406)

.

3.

Install the software.

a

For details, refer to

"Reinstalling the Software" (page 407)

.

4.

Uninstall the software.

a

For details, refer to

"Uninstalling the Software" (page 483)

.

When You Cannot Uninstall the Software

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