Vaddio DocCAM 20 HDBT OneLINK Bridge System User Manual
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Contacting Vaddio Technical Support and Viewing Diagnostics
H
ELP PAGE
, D
IAGNOSTICS PAGE
If you encounter an issue that you can't resolve using your superior troubleshooting skills (and the
section of this guide), go to the Help page for information on contacting Vaddio
Technical Support.
Note
The web interface provides links to the company’s standard privacy policy because the device’s IP
address is considered “personally identifiable information”. This product does not record or save audio or
video files, and it does not store any identifying information other than what you may choose to enter on
the Room Labels page of the web interface.
Your Vaddio technical support representative may ask you to download and email the event log file
available from the Diagnostics page. The log may include large numbers of internal events even when no
errors have occurred. Rebooting generates over 100 log entries.
Complete Manual for the OneLINK Bridge AV Interface
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