Optibase MGW 2400 WMT User Manual

Page 117

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Chapter 5

• Troubleshooting

The Problem Possible Cause

Possible Solution

I connected a
SCSI hard
disk to MGW,
but MGW
2400 won’t
boot.

You may have
chosen a
forbidden SCSI
address.

Check the SCSI address.
Note that ‘7’ is reserved for
the SCSI controller inside
MGW 2400.

I can’t encode
a stream, the
Source LED is
off and the
Channel LED
is green.

Bad source or no
source connected

Connect the source properly.

The Channel
LED is red

Channel error

Restart encoding using
different parameters. If this
does not help, refer to the
Error Message list in the
MGW 2400 EMS help file.

The Channel
LED blinks
red

Software error

If this error persists, call for
technical support.

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