Optibase MGW 2400 WMT - Manual (Page 118)

Chapter 5 • Troubleshooting
Errors while running MGW 2400 EMS
The Problem Possible Cause Possible Solution
I cannot install
the MGW 2400
EMS • I have less than
200 MB free hard
disk space. • Free up space, as you need
at least 200 MB to ensure
seamless installation.
I cannot log
on to MGW
2400 • The relevant unit
is switched off,
disconnected or
not reachable • Verify that the desired units
are running and properly
connected and configured.
Refer to page 28 for
instructions on configuring
MGW 2400.
• The
Management PC
has more than
one NIC
installed. • On the Management PC, go
to the Add/Remove Hardware
and disable all NICs except
one.
I try locating
MGW 2400
units on the
network by
using
Discover, but
no units are
found. • The relevant
units are not
connected, not
reachable or
switched off. • Verify that the desired units
are running and properly
connected and configured.
Refer to page 28 for
instructions on reconfiguring
MGW 2400.
• The relevant
units may belong
to a different
workgroup and/or
VLAN. • Only units that belong to the
Management PC's workgroup
and VLAN can be located. If
you wish to use Discover, the
Management PC and all
relevant MGW 2400 units
must belong to the same
workgroup and VLAN.
108