2 direct connection troubleshooting overview, Direct connection troubleshooting overview – Metrohm NIRS XDS MasterLab Analyzer User Manual

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3.6.2

Direct Connection Troubleshooting Overview

If no XDS instrument shows as “available”, the computer may need to be configured for the IP
address range of the XDS instrument. It may be necessary to contact your IT department for
assistance with these issues.

First, verify the following:

The instrument is free-standing not connected to a network with DHCP server

There is only one network card in the computer

A crossover cable is used between the XDS instrument and the computer

If these conditions are met, please proceed.

Direct Connection Solution 1:

If using a crossover cable, verify that
the computer is communicating in the
same IP range as the XDS instrument.

The XDS instrument default IP address
is 169.254.0.2, as shown. This address
calculator gives the allowable
computer IP address range as
169.254.0.1 through 169.254.2.254.

DO NOT use 169.254.0.2 in the
computer!

Set the computer IP address to either:

169.254.0.1, or

169.254.0.3.

Direct Connection Solution 2:

Power down the XDS Instrument, then power it back up.
Wait 120 seconds, for the instrument to determine the
correct method of Ethernet communication. Please do not
click anything for this amount of time, or communication
may be interrupted.

Direct Connection
Solution 3:

Click on “Try Direct Connect
with Default IP”. This searches
for the default IP address
stored in the instrument.

When the instrument is found,
click “OK”

This should resolve the connection issue. Proceed to “Acquire” and “Connect” in Vision.

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