Troubleshooting – ClearOne NetStreams DigiLinX Dealer User Manual
Page 344
DigiLinX Dealer Setup Version 2.35.00
19-10
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System is slow.
If the wiring is not installed
according to the standards of
networking there may be non-
maintained twist ratios which will
cause slow packet transmission.
There could be bends, nicks,
shorts, or stretches of the wire
itself.
There may be too many devices
connected through the switch on
the TouchLinX. The TouchLinX
switch is non-managed non-IGMP.
Too many connections will cause
data collision and packet loss.
Therefore the devices have to
send and resend the info until they
receive a valid packet.
If a SpeakerLinX connected
through a TouchLinX is hosting a
stream and playing a stream at the
same time, the data transmission
through that device has
quadrupled.
Purchase a Test-UmValidator NT950 or similar
network certification device to ensure the wiring is
sound and performing at maximum ability.
The system will always perform better if all devices
are home-run. If you must run devices through the
TouchLinX, try excluding the device from proxy when
you assign the streams for media servers.
Sound
Poor sound quality.
There may be several reasons why the system does
not sound good.
Determine which SpeakerLinX is being used
(SL220/SL250).
Determine the impedance of the speakers being
used.
What quality of speakers are being used?
Solution: Ensure that the impedance of the
SpeakerLinX is matched to that of the speakers.
NOTE: Bose uses four ohm impedance, most
manufacturers use eight ohm.
Speaker impedance matching can be configured by:
Selecting the SpeakerLinX in question.
Click on the “audio” tab and select the proper
impedance.
NOTE: If there are more than one pair of speakers
(two in parallel per channel), the impedance
usually needs to be set at four ohms.
Apply changes and send the configuration.
NOTE: The GEQ in the SL250 can be adjusted
improperly. For example, the 80Hz and
300Hz may be up too high for a small 6-inch
10oz cone speaker to handle.
Suggest higher quality speakers.
Table 19-1
Troubleshooting
Device or Function
Symptoms
Remedy