Problem/ symptom corrective measure – Baby Lock ProStitcher Version 14.04.0051 (BLPS2) Instruction and Reference Guide User Manual

Page 73

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Troubleshooting 9.3

Problem/ Symptom

Corrective Measure

The X and/or Y axis gears are only partially

engaged
Stitched designs appear jagged or wobbly.
With the Pro-Stitcher powered and motors

engaged and enabled (locked in position),

pressing the machine side to side or front to

back allows a little motion but the white gear

does not rotate.

Make sure the quick release levers on the carriage

are allowing the white gears to completely engage

the blue flexirack. If the X-axis lever gets “stuck,”

and does not naturally fully engage without pushing

on the lever, it may be because the X-axis motor

assembly is slightly narrower than the carriage. It

may be necessary to insert a thin washer between

the X-axis assembly bracket and the side(s) of

the carriage. To do this, remove the black screws

that mount the motor assembly to the sides of the

carriage and wedge the washers between the inner

wall of the carriage and the motor assembly bracket.

This should relieve the pressure/bend added to the

motor assembly if it is slightly undersized for the

carriage.

One or more of the pulleys/gears on the X or Y

axis assemblies are loose
Stitched designs appear jagged or wobbly.
With the Pro-Stitcher powered and motors

engaged and enabled (locked in position),

pressing the machine side to side or front to

back allows a little motion and the white gear

does rotate.

Monitor the motor assembly while engaged and

enabled to determine which gear/pulley is slipping.

It will most likely be either the gear mounted

directly to the motor shaft or the gear mounted

to the shaft that drives the white gear. Use the

appropriate Allen wrench to tighten both set screws

on the gear. The motor gear requires a 1/16” Allen

wrench and the larger gear on the drive axle with the

white gear requires a 5/64” Allen wrench.

Lubrication required between white gears

and blue flexirack
When the Pro-Stitcher carriage levers are engaged

squeaking can be heard as the machine is pushed

or driven.

Lubricate the teeth of the white plastic gears for both

the X and the Y axes by applying a small amount of

silicone lubricant to the teeth of the white gears. Do

not use a solvent-based or an oil-based lubricant

(such as WD-40 or sewing machine oil) as this will

attract dust and eventually clog the gears.

Positioning a pattern using the Reset Home

button
When the Reset Home button is pressed, the

pattern is not positioned properly.

The Reset Home button is not intended to be used

as a re-positioning tool. Reset Home simply makes

the current needle position match up with the “X=0,

Y=0” point of the pattern. This “0,0” position can

vary from pattern to pattern, so the best way to

reposition is by using the Area or Reposition tools

from the menu.

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