Problem/ symptom corrective measure – Baby Lock ProStitcher Version 14.04.0051 (BLPS2) Instruction and Reference Guide User Manual

Page 75

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Troubleshooting 9.5

Problem/ Symptom

Corrective Measure

Error Messages
Motor Error with lightning bolt icon in the top

right-hand corner (may occur with various types

of Motor Error messages on the screen).

This will occur with various types of motor errors.

Generally they mean that the Pro-Stitcher cannot

communicate with the motors. Check that the

carriage is plugged in and that the serial cables

are connected properly into the box behind the

Pro-Stitcher computer. If everything is connected

properly and power is on, press the lightning bolt

button to attempt to reestablish communication

with the motors. The icon will turn to either a red

or green motor button once communications are

re-established.

Buffer Underflow

If a message with the words Buffer Underflow

appears while stitching, it is an indication that data

is not getting to the motors quickly enough. This

may be due to something in the computer tying up

the CPU. Although it may be possible to resume

quilting by simply pressing red X box to close

the error message and then pressing the Motor

Error lightning bolt button at the top right-hand

corner of the screen, it is best to cancel the current

design stitch-out, save the pattern, and re-boot the

computer. Use the New Start Point function

if necessary to resume from where stitching was

left off.

System Restore or System Repair message

on boot-up.

If a message appears on boot-up (black screen, white

text) that asks whether to run System Restore or

Start Windows Normally, select Start Windows

Normally by using the keyboard. Plug the keyboard

into the open USB port using the USB extension

cable and press Start Normally and the system

should resume as normal. The computer will default

to the System Restore screen (more of a typical

Windows blue/white screen) if you do not select the

Start Normally option in time. If this occurs, use

the power switch to reboot the computer and try

again.

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