Problem/ symptom corrective measure – Baby Lock ProStitcher Version 14.04.0051 (BLPS2) Instruction and Reference Guide User Manual

Page 74

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Pro-Stitcher User Manual

9.4 Troubleshooting

Problem/ Symptom

Corrective Measure

Quilting machine stuck in a faster speed than

selected by Pro-Stitcher
Stitch length is much smaller than selected,

machine running faster than it should.

Something has caused the quilting machine to lock

up at a higher speed (tighter SPI) than selected.

Rebooting both the quilting machine and the

Pro-Stitcher computer should resolve the issue.

No Patterns or Folders show up in the Design

Library
The current path is pointing to the wrong

drive letter.

Designs are stored on the computer’s hard drive

and on the removable USB flash drive. If you are

attempting to access designs specifically on the USB

flash drive, make sure the USB flash drive is plugged

in securely to the Pro-Stitcher computer. Press

Cancel if the Open screen is already open, remove

the USB flash drive, wait about 15 seconds, and then

press the Open button again.
The patterns that come pre-loaded on the Baby

Lock USB Flash drive are located in a folder called

“Designs” on the USB flash drive (usually drive

D:\ or E:\). From the Open window, select a drive

letter by pressing on the arrow button next to the

drive you wish to browse. If there is a circle with a

^ symbol on the right-hand side of the button, it

means there are more folders in that particular path.
If there continues to be nothing showing up on the

USB flash drive, plug it into a desktop or laptop

computer and verify that the USB flash drive has

the desired files on it. If the computer says it wants

to “reformat” the flash drive then the flash drive has

gone bad and will need to be replaced. If it opens

but there are no files on the flash drive, contact Baby

Lock for replacement files*.

*

Baby Lock highly recommends backing up all pattern

files on a home computer or another disk.

Jumps between repeated patterns
Use of any of the Repeat options results in a jump

between each pattern

When using the Repeat functions, if the start and/

or stop points are within the block of the pattern (i.e.

they are not located at the left and right-hand sides

of the pattern block) and/or not at the same height,

there will be a jump between each repeat of the

pattern. This can be corrected by selecting the Point

to Point box in the Repeat screen.

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