Grass Valley PVS Series System Guide v.4.0 Dec 10 200 - Manual (Page 237)

Problems using Configuration Manager
July 27, 2001 Profile XP System Guide 237
Problems using Configuration Manager
This troubleshooting aid provides corrective action for some common problems when
using Configuration Manager or the remote version of Configuration Manager
included in NetCentral XP Enterprise. Search the table for the problem you are
experiencing, then try the corrective action. Some problems have more than one
corrective action.
Problem Possible Cause(s) Corrective Action
Configuration Manager does not
display the effect of your
crosspoint selections as you
make them. Another application is using the
channel or a channel which uses
one or more of the same
resources. Terminate the use of the channel
by the application.
After using import or export the
two Profile XP systems do not
have the same configuration. There may be hardware
differences between the Profile
XP systems which include
circuit board locations in the
motherboard. Compare the hardware
configurations of the two
systems. Refer to “Viewing
board location information” on
page 47.
When attempting to connect to a
remote system, the remote
Profile XP system does not
appear in the “Remote Host
List”. No network connection. Refer to “Common Ethernet
network problems” on page 239.
Cannot connect to a remote
machine after selecting it in the
“Remote Host List”. PortServer not running on the
remote machine. Start PortServer on remote
Profile XP system. Refer to
“Running PortServer to enable
remote operation” on page 195.
A message appears that states
that Configuration Manager is
already running. Configuration Manager already
running or some one is running
Configuration Manager
remotely. Use the Configuration Manager
already running or resolve the
conflict with the remote user.
Can’t start Configuration
Manager locally. Configuration Manager is
already running or someone is
connected remotely. Use the session already running
or terminate the remote session.