Channel control problems, Chapter 10 solving common setup problems – Grass Valley PVS Series System Guide v.4.0 Dec 10 200 User Manual

Page 238

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Chapter 10

Solving Common Setup Problems

238

Profile XP System Guide

July 27, 2001

Channel control problems

This troubleshooting aid provides corrective action for some common control
problems. Search the table for the problem you are experiencing, then try the
corrective action. Some problems have more than one corrective action.

Problem

Possible Cause

Corrective Action

VdrPanel RS-422 Control:

The Profile XP system fails to
respond.

Incorrect protocol selected

Refer to “Setting up RS-422
remote control in VdrPanel” on
page 190.

VdrPanel RS-422 Control:
The Profile XP system fails to
respond.

Controller connected to the
wrong RS-422 port.

Check for proper connection.

Prolink:
Cannot open channel.

Channel names do not match
those expected by the controller.

Define new channels or rename
existing ones Refer to“Adding
and configuring a new channel”
on page 94 or
“Entering
channel name and description”
on page 94.

Prolink:
Cannot open channel.

Controller connected to the
wrong RS-422 port.

Check the title bar of the Prolink
window and verify the RS-422
cable is connected to the correct
physical port (P1-P8).

Ethernet:
Cannot connect to a remote
machine.

PortServer is not running on
remote machine.

Start PortServer on remote
machine. Refer to “Running
PortServer to enable remote
operation” on page 195.

Ethernet:
When running an application
remotely, you cannot find the
Profile XP system listed in the
Remote Host List.

The Profile XP system has a
problem with the Ethernet
connection.

Refer to “Common Ethernet
network problems” on page 239
.

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