Common ethernet video network problems, Common ethernet video network problem – Grass Valley PVS Series System Guide v.4.0 Dec 10 200 User Manual

Page 245

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Common Ethernet video network problems

July 27, 2001

Profile XP System Guide

245

Common Ethernet video network problems

This troubleshooting aid provides corrective action for some common Ethernet video
network problems. Search the table for the problem you are experiencing, then try the
corrective action. Some problems have more than one corrective action.

Problem

Possible Cause(s)

Corrective Action

Can’t transfer files in Media
Manager.

There may be an incorrect
network name entry in the
HOSTS file on the Profile XP
system.

Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
all systems. Make sure video Ethernet
names use _le, that is, zero and not the
letter O. Refer to “Manually Edit the
hosts file on each Profile XP” on
page 220
.

Can’t transfer files in Media
Manager.

No video Ethernet connectivity.

Refer to “Testing the Ethernet Video
network” on page 246.

In Media Manager, files
transfer only one direction.

There may be an incorrect entry
in the HOSTS file on the Profile
XP systems.

Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP” on page 220
.

Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.

PortServer is not running on the
remote Profile XP system.

Start PortServer on the remote system,
refer to “Running PortServer to
enable remote operation” on
page 195
.

Media Manager can’t find the
Profile XP when you try to
add it to the network hosts list.

Unable to resolve Windows NT
Ethernet name. There may be an
incorrect Windows NT Ethernet
name entry in the HOSTS file.

Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP” on page 220

Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.

No Windows NT Ethernet
connectivity.

Refer to “Testing the Ethernet Video
network” on page 246.

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