Remedy – iSys iTerra Elite Color LED Printer User Manual

Page 104

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PAGE 104 --- iTerra Elite Quick Start Guide

© 2008 iSys-The Imaging Systems Group Inc.

II. PROBLEMS PRINTING FROM WINDOWS

Cannot Configure for Parallel Connection

POSSIBLE CAUSE

REMEDY

The computer does not support bi-directional
parallel interface.

There is no fix for this problem. You should
only use a computer that does support a bi-
directional parallel interface.

Parallel cable does not meet specifications.

Use a bi-directional parallel cable to IEEE
1284– 1994 standard.

The interface is disabled.

Check that the parallel interface is set to
enable.

Configuration procedure was not correctly
followed or cancelled.

Configure again from the beginning.

Parallel cable is disconnected or faulty.

Reconnect or try another cable.

A converter, buffer or extension cable
is being used.

Test by connecting printer and computer
directly.

Cannot Configure for USB Connection

iSys Driver only supports Windows 2000 + XP operating systems.

POSSIBLE CAUSE

REMEDY

Computer does not support USB interface.

Check if there is a USB controller in the
Windows device manager.

USB cable does not meet Specifications.

Use USB cable to specification Ver.1.1.

Interface is disabled.

Check that USB interface is set to Enable.

Configuration procedure was not correctly
followed or cancelled.

Configure again from the beginning.

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