Admin event log tab – Cobalt Co9992-4ENC-4K-HEVC Software-Defined Broadcast Encoder User Manual
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Serial number mismatch: this key is for serial xxxxxxxxxxxx
: 9992-ENC license keys
are specific to a card. You entered a valid license key, but it is intended for a different
card, whose serial number is displayed in the message. You must use this key on the
correct card.
This key has already been applied
: License keys can only be applied once. This is a
valid key for this card, but you have already applied it, and its features are already
available.
Admin Event Log Tab
The 9992-ENC includes an Event Log in non-volatile storage. This event log can be used for
faultfinding and to check for error conditions. The following information is included in each
9992-ENC event in the log:
Date:
The calendar date in which the event occurred.
Time:
The time at which the event occurred.
Severity:
The severity of the event. The 9992-ENCdefines three severity levels:
o
Error:
Any events that affect the operation of the device. For example, an ASI
Input loosing lock or an IP Input no longer receives packets. An error will impact
service until addressed.
o
Warning:
Any events that may produce visible glitches, but they do not have a
continuous service impact. Examples of warnings are automatic redundancy
switches and ARP renewal failures.
o
Info:
These are informational events. All configuration actions are logged with
this severity. When an error is cleared (for example, an ASI Input regains lock),
the event is logged with this severity as well.
Subsystem:
The subsystem affected by the event. This may be a port, a stream, or the
card itself.
Event:
This is a textual description of the event.
The 9992-ENC does not have a battery-backed real-time clock. It depends on the frame
controller to obtain the current date and time, and the frame controller depends on an external
Network Time Protocol (NTP) server to obtain current date and time. By default, the 9992-ENC
will initialize its internal time-of-day clock to January 1, 2018, GMT. If the frame controller is
NTP-synchronized, the 9992-ENC will then accept time from it and set it’s time-of-day clock
accordingly.
In order to configure the frame controller for NTP, open its configuration screen on
Dashboard™, select the
Network
Tab, and enter the IP address of an available NTP server: