The back side of the paper is dirty – Canon imagePROGRAF TM-300 36" Large-Format Inkjet Printer with L36ei Scanner Kit User Manual
Page 728
The back side of the paper is dirty
Check 1
Was the previous print job borderless, or printed on small paper?
Open the top cover and clean the platen.
Check 2
Is
Detect paper width
in the touch screen menu set to
OFF
?
Printing with
Detect paper width
set to
OFF
may cause the platen to be dirtied.
Set
Detect paper width
in the touch screen menu to
ON
, and then open the top cover and clean the platen.
To continue printing with
Detect paper width
set to
OFF
, first open the top cover and clean the platen, and then
manually feed roll paper over the platen when printing.
Cleaning Inside the Top Cover
Feeding Roll Paper Manually
Check 3
Paper may be gripped weakly over the platen.
Set a higher
Transport unit vacuum strength
in the touch screen menu.
Check 4
Is
Extension for borderless printing
in the touch screen menu set to
Large
or
Standard
?
Set
Paper with recommended width
in
Extension for borderless printing
to
Small
.
Note
• In a hot and humid environment, rolling paper printed with images containing areas of saturated color
may transfer ink to the contact surface, affecting print quality.
Move the printer to a different environment, or let the paper dry before rolling it.
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