Horizontal dark lines – Lexmark CX622ade Color Laser Printer User Manual

Page 214

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Action

Yes

No

a

Remove, and then insert the imaging kit.

Warning—Potential Damage:

Do not expose the imaging kit

to direct light. Extended exposure to light may cause print
quality problems.

Warning—Potential Damage:

Do not touch the

photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.

b

Print the document.

Is the print density uneven?

Contact

customer

support

.

The problem is
solved.

Horizontal dark lines

Notes:

Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings

>

Troubleshooting

>

Print Quality Test Pages

. For non-touch-screen printer models, press

to navigate through the settings.

If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.

Action

Yes

No

Step 1

a

Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

Make sure that the setting matches the paper loaded.

You can also change the setting on the printer control
panel. Navigate to:

Settings

>

Paper

>

Tray Configuration

>

Paper Size/Type

b

Print the document.

Do dark lines appear on prints?

Go to step 2.

The problem is
solved.

Troubleshooting

214

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