Poor fax print quality, Scanning problems, Cannot scan from a computer – Lexmark CX622ade Color Laser Printer User Manual
Page 232
Action
Yes
No
Step 3
If the printer is printing blank pages, then see
Can you receive faxes?
The problem is
solved.
Contact
Poor fax print quality
Action
Yes
No
Step 1
Make sure that there are no print quality defects.
a
From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non-touch-screen printer
models, press
to navigate through the settings.
b
Correct any print quality defects. For more information, see
“Print quality is poor” on page 200
.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, navigate to:
Settings
>
Fax
>
Analog Fax Setup > Fax Receive Settings
>
Admin Controls
For non-touch-screen printer models, press
to navigate
through the settings.
b
From the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
Scanning problems
Cannot scan from a computer
Action
Yes
No
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Troubleshooting
232