Troubleshooting, Using the alarm telephone, Reporting and recording alarm codes – Nortel Networks Modular ICS 4.0 User Manual

Page 211: Testing the telephone, Troubleshooting 199

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P0881591 Issue 01

Modular ICS 4.0 System Coordinator Guide

Troubleshooting

Using the alarm telephone

An alarm telephone displays Norstar’s system alarm codes,
should they occur. It is a Norstar telephone with a two-line
display (M7310 or M7324 telephones) that the installer or
customer service representative has assigned as an alarm
telephone.

Reporting and recording alarm codes

If an alarm message appears on the alarm telephone’s display:

1. Record the alarm number.

2. Press TIME and record the time displayed.

3. Call your installer or customer service representative and

report the alarm code.

4. After speaking to your installer or customer service

representative, press CLEAR.

Displays

Testing the telephone

If you suspect something is wrong with a button, the speaker,
the displays, or some other part of the Norstar telephone
hardware, you can do a quick test to see which part of the
telephone is broken.

Report this alarm and the time it occurred to
your installer or customer service
representative.

Alarm:

61-4-2

TIME

CLEAR

p0881591.book Page 199 Wednesday, August 19, 1998 6:43 PM

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