Nortel Networks Modular ICS 4.0 - Manual (Page 6)

iv / Table of Contents
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
Listening on hold 73
Holding a call exclusively 74
Using Call Queuing 74
Transferring calls 75
Using the transfer feature 75
Transferring a call 75
Transferring external calls 76
Canceling a transfer 76
Using Camp-on 78
Parking a call 79
Retrieving a parked call 80
Using Call Park 80
Using Callback 82
Forwarding your calls 83
Forwarding your calls to another Norstar telephone 83
Canceling Call Forward 83
Using Call Forward at your telephone 83
Overriding Call Forward 84
Changing the automatic Call Forward settings for a telephone
84
Changing Forward no answer 84
Changing the delay before a call is forwarded 85
Forward on busy 85
DND on Busy 86
Call Forward and Voice Mail 87
Line Redirection 87
Turning on Line Redirection 88
Canceling Line Redirection 89
Allowing a telephone to redirect calls 89
Turning the redirect ring for a telephone on or off 90
How Line Redirection is different from Call Forward 92
Using Line Redirection 92
Communicating in the office 95
Paging 95
Making a page announcement 95
Activating and deactivating the ability to page 96
Creating page zones 96
Using Page with external paging equipment 98
p0881591.book Page iv Wednesday, August 19, 1998 6:43 PM