Nortel Networks Modular ICS 4.0 - Manual (Page 46)

34 / Answering calls
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
Viewing information about a call on the display
If you subscribe to Call Display services from your local
telephone company, one line of information about an external
caller is displayed after you answer. Depending on the setting
and the external information available, either the caller’s name
or telephone number is displayed.
When you transfer an external call to another Norstar user, this
information is displayed on the recipient’s telephone.
Call Display information becomes available between the first
and second ring of an incoming call. If you answer before the
Call Display information is available on your display, and you
press
ƒ°⁄⁄, you see only the line number or
line name.
To use logging features with Call Display, see “Using Call
Log” on page 107.
Using Call Information for a particular call
ƒ°⁄⁄
Call Information allows you to see information about
incoming calls. This information is more detailed than the Call
Display information you can receive automatically. For
external calls, you can display the caller’s name, telephone
number, and the line name. For an internal call, you can
display the caller’s name and their internal number. You can
see information for ringing, answered, or held calls.
Call Information is available for calls even if they have been
transferred, forwarded or rerouted in some way.
Names and numbers for external calls are displayed only if you
have subscribed to Call Display services from your telephone
company.
p0881591.book Page 34 Wednesday, August 19, 1998 6:43 PM