Answering any ringing telephone using group pickup, Changing a telephone’s pickup group – Nortel Networks Modular ICS 4.0 User Manual

Page 50

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38 / Answering calls

Modular ICS 4.0 System Coordinator Guide

P0881591 Issue 01

Answering any ringing telephone using Group Pickup

ƒ‡fi

Your Norstar system can be divided into nine pickup groups.
If you are a member of a pickup group, you can pick up a call
that is ringing at any telephone in your pickup group.

Press

ƒ‡fi.

Group Pickup cannot be used to retrieve a camped call.

If there is more than one incoming call at a telephone in a
pickup group, a call ringing on an external line is answered
first followed by calls on the prime line and, finally, calls on
internal lines.

Changing a telephone’s pickup group

Telephones can be put into and taken out of pickup groups.

You need the programming template found at the front of this
guide. See “Getting started with Norstar” on page 1 for more
information.

1. Press

ƒ••¤flfl‹››.

2. Press

¤‹fl›fl (the default System Coordinator

password).

3. Press

≠ and enter the internal number of the

telephone you want to program.

4. Press

≠ twice.

Tip -

A Hunt Group call ringing at a Norstar set DN that

is also a member of a call pickup group can be picked up
by any Norstar set in that call pickup group. For more
information on Hunt Groups see “Programming Hunt
Groups” on page 135.

p0881591.book Page 38 Wednesday, August 19, 1998 6:43 PM

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