Nortel Networks Modular ICS 4.0 - Manual (Page 53)

Answering calls / 41
P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide
See the Norstar Modular ICS 4.0 Installer Guide for more
information.
M7100N telephones and ISDN terminals cannot be assigned
Answer buttons to monitor other sets, but they can be
monitored.
You cannot make calls using Answer buttons.
If more than one call is ringing at someone’s telephone, the
first call appears on the attendant’s Answer button. Any
subsequent calls appear on intercom buttons, if they are
available.
Creating a Conference Call
ƒ‹
You can talk to two people at once.
1. Make sure you have two calls, one active and one on hold.
2. Press
ƒ‹.
3. Press the appropriate button to retrieve the held call (this is
automatic on the M7100 telephone).
You can create a conference when you are on a call.
1. Make a second call.
2. Press
ƒ‹.
Tip -
More than one attendant may have an Answer
button for a single telephone. This allows two or more
attendants to handle calls for a busy person.
Each telephone can handle calls for up to eight other
people using a separate Answer button for each person.
p0881591.book Page 41 Wednesday, August 19, 1998 6:43 PM