Nortel Networks Modular ICS 4.0 - Manual (Page 86)

74 / Handling many calls at once
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
2. Hang up the receiver.
3. Press the line button of the call. You may hear indications
from the far end that you are on hold (for example, tones
or music).
4. When the person you were talking to returns you hear them
through your telephone speaker. Lift the receiver and talk.
Holding a call exclusively
ƒ‡·
You can put a call on Exclusive Hold so that it can be retrieved
only at your telephone.
Press
ƒ‡· or ƒ˙. The line
appears busy on all other telephones, and the call cannot be
picked up by anyone else in the office.
Displays
Using Call Queuing
ƒ°‚⁄
If you have more than one call ringing at your telephone, you
can choose the call that has the highest priority by pressing
ƒ°‚⁄.
Call Queuing answers incoming external calls before callback,
camped, and transferred calls.
Tip -
If Automatic Handsfree has been assigned to your
telephone, you can use the Handsfree/Mute feature
instead of Listen on Hold.
You have placed one or more calls on hold.
The name of the line that has been held the
longest is displayed. On hold: LINENAM
p0881591.book Page 74 Wednesday, August 19, 1998 6:43 PM