Nortel Networks Modular ICS 4.0 User Manual

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/ Table of Contents

Modular ICS 4.0 System Coordinator Guide

P0881591 Issue 01

Hearing aid compatibility 33
Viewing information about a call on the display 34

Using Call Information for a particular call 34
Displaying Call Information before or after answering 35
Displaying Call Information for a call on hold 35
Making Call Display information appear automatically at a

telephone 36

Changing which information is shown first about a call 36

Picking up a call ringing at another telephone 37

Answering any ringing telephone using Directed Pickup 37
Answering any ringing telephone using Group Pickup 38
Changing a telephone’s pickup group 38
Trunk Answer 39
Answering a call using Trunk Answer 40
Answer buttons 40

Creating a Conference Call 41

Disconnecting one party 42
Independently holding two calls 43
Putting a conference on hold 43
Splitting a conference 43
Removing yourself from a conference 44

Listening to a call as a group 45

Canceling Group Listening 45

Using Handsfree/Mute 45

Answering calls without lifting the receiver 45
Making calls without lifting the receiver 46
Muting Handsfree 46
Changing a regular call to handsfree 46
Changing a handsfree to a regular call 46
Using Handsfree 47
Changing Handsfree for a telephone 47
Handsfree Answerback 49

Turning Privacy on or off for a call 49

Creating a conference by releasing privacy 50
Making a call private 50

Checking call length using Call Duration Timer 50
Disconnecting by accident 51
Time 51

p0881591.book Page ii Wednesday, August 19, 1998 6:43 PM

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