Ricoh AP1400/AP2000 - Manual (Page 126)

Troubleshooting
106
10
Note
❒ If you cannot solve the problem by taking the above actions, contact your
sales or service representative.
Possible Cause Solutions
Is the Data In indicator
blinking or lit after start-
ing the print job? If not, the data is not being sent to the printer.
❖ ❖ ❖ ❖ If your printer is connected to the computer using the in-
terface cable
Check if the printer port settings are correct. For a paral-
lel port connection, port LPT1 or LPT2 should be set.
• Windows 95/98
A Click [Start] , point to [Settings] , and then click
[Printers] .
B Select the icon of the printer by clicking it. Next, on
the
[File] menu, click [Properties] .
C Click [Details] tab.
D Check the [Print to the following port] box to make
sure the correct port is selected.
• Windows 3.1x
A On the [Control Panel] , double-click [Printers] icon.
B Confirm that this printer is specified as the default
printer.
C Click [Connect] .
D Check the [Ports] box to make sure the correct port
is selected.
• Windows NT4.0
A Click [Start] , point to [Settings] , and then click
[Printers] .
B Select the icon of the printer by clicking it. Next, on
the
[File] menu, click [Properties] .
C Click [Port] tab.
D Check the [Print to the following port] box to make
sure the correct port is selected.
❖ ❖ ❖ ❖ Network Connection
Contact your network administrator.