Rockwell Automation 1756-HIST2G FactoryTalk Historian ME 2.2 - Manual (Page 25)

1 • O VERVIEW
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Technical Support
Please visit Rockwell Automation Customer Support Center at http://
support.rockwellautomation.com/ for access to user forums, sample code, software
and firmware updates, product manuals, and other downloads.
Knowledgebase
The Customer Support Center offers an extensive online knowledgebase that includes
frequently asked questions (FAQs) and the latest patches. Please visit http://
www.rockwellautomation.com/resources/support.html and select the
Knowledgebase link located under Tools & Resources to:
„
View technical and application notes.
„
Obtain software patches and firmware updates.
„
Subscribe to product and service e-mail notifications.
„
Ask questions.
Worldwide Support
If you are not located in North America and want to contact Rockwell Automation
Support use the Worldwide Locator at http://www.rockwellautomation.com/
locations/ for worldwide contact information.
TechConnect Support
With TechConnect Support, your site has unlimited, real-time access to Rockwell
Automation's global network of Customer Support Centers and technical resources.
TechConnect service levels are provided at http://www.rockwellautomation.com/
services/onlinephone/techconnect/
When you call you should be at your computer and be prepared to give the following
information:
„
Product version number.
„
Type of hardware you are using.