Rockwell Automation 1756-HIST2G FactoryTalk Historian ME 2.2 - Manual (Page 296)

F ACTORY T ALK H ISTORIAN ME M ODULE U SER G UIDE
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If the four-character LED
display stops scrolling:
„
Check to see if the data server has stopped func-
tioning. Go to the Web Diagnostics Firmware
tab, and check the Data Server page. If the data
server has stopped functioning, reboot the mod-
ule.
„
Check to see if the CIP application has crashed. If
so, go to the Web Diagnostics Firmware tab, and
check the CIP page for errors. If there are any,
click [Restart].
Ethernet port lights are not
illuminated:
„
Contact your IT department to verify that your
system is properly connected to your network.
„
For more information about the Ethernet cable,
refer to the FactoryTalk Historian ME Installa-
tion Instructions.
The module’s CPU is
experiencing continuous
high usage (90-100%): Go to the Web Diagnostics Hardware tab, and
check the CPU, RAM page to find out each service’s
usage and determine which processes are the most
CPU intensive.
If the FactoryTalk Historian
ME module’s power is
down after loss of power: Follow the directions in the FactoryTalk Historian
ME Installation Instructions (included on the Client
Tools CD) to remove and reset the module in its
chassis.
If the FactoryTalk Historian
ME module cannot obtain
an IP address from a DHCP
server:
„
Ensure that the network cables are properly con-
nected and that the module is properly connected
to the network.
„
Contact your IT department to verify that a
DHCP server is running on the same network as
the module.
„
Ensure that the port LEDs on the module are lit. If
so, reboot the module.
„
If the port LEDs are not lit, the module may
require service by Rockwell Technical Support.
Hardware Symptom Solution