Rockwell Automation 2198-Hxxx Kinetix 5500 Servo Drives User Manual User Manual

Page 143

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Rockwell Automation Publication 2198-UM001D-EN-P - May 2014

143

Troubleshooting the Kinetix 5500 Drive System

Chapter 7

FLT S47 – FDBK DEVICE FAILURE nn

Feedback Device Failure

The feedback device has detected an internal error.
The nn sub-code is defined as follows:
1:

ACCELERATION OVERFLOW

4:

TRACKING FILTER ERROR

5:

VECTOR LENGTH ERROR

6:

COUNTER ERROR

7:

SYNCHRONIZATION ERROR

16: SINGLE TURN ERROR
17: MULTI TURN AMPLITUDE ERROR
18: MULTI TURN SYNC ERROR
19: MULTI TURN VECTOR LENGTH ERROR
35: STANDARD PARAMETER ERROR
36: INTERNAL COMMUNICATION ERROR1
37: INTERNAL COMMUNICATION ERROR2
38: INTERNAL SYSTEM ERROR
48: CRITICAL TEMPERATURE
49 : CRITICAL LED CURRENT
50: CRITICAL SUPPLY VOLTAGE
51: CRITICAL SPEED
52: CRITICAL ACCELERATION
53: COUNTER OVERFLOW
54: INTERNAL MONITORING ERROR
66: INTERNAL RESOURCE ACCESS ERROR

• Check motor feedback cable and connector
• Cycle control power
• Replace motor if fault continues
• Check feedback shield connection
• Reduce shock and vibration to motor

FLT S49 – BRAKE SLIP FLT

Brake Slip Exception

Motor slip has exceeded brake slip tolerance.

Check motor brake.

FLT S54 – POSN ERROR

Excessive Position Error Fault

The position error of the position control loop has
exceeded the value given by Position Error Tolerance
for a time period given by Position Error Tolerance
Time.

• Check position loop tuning
• Increase the feedforward gain
• Verify sizing of the drive and motor
• Check motor power wiring
• Increase Position Error Tolerance and/or Position Error Tolerance

Time attribute values

FLT S55 – VEL ERROR

Excessive Velocity Error Fault

The velocity error of the velocity control loop has
exceeded the value given by Velocity Error Tolerance
for a time period given by Velocity Error Tolerance
Time.

• Check velocity loop tuning
• Reduce acceleration
• Verify sizing of the drive and motor
• Check motor power wiring
• Increase Velocity Error Tolerance and/or Velocity Error Tolerance

Time attribute values

FLT S56 – OVERTORQUE LIMIT

Overtorque Limit Fault

Motor torque has risen above user defined maximum
torque level given by Overtorque Limit for a time
period given by Overtorque Limit Time.

• Verify Torque Trim value
• Verify motion profile
• Verify sizing of the drive and motor
• Increase Overtorque Limit and/or Overtorque Limit Time attribute

values

FLT S57 – UNDERTORQUE LIMIT

Undertorque Limit Fault

Motor torque has dropped below user defined
minimum torque level given by Undertorque Limit for
a time period given by Undertorque Limit Time.

• Verify motion profile
• Verify sizing of the drive and motor
• Decrease Undertorque Limit and/or Undertorque Limit Time

attribute values

Table 56 - FLT Sxx Fault Codes (continued)

Exception Code on Display

Exception Text

Problem

Possible Solutions

Table 57 - FLT Mxx Fault Codes

Exception Code on Display

Exception Text

Problem

Possible Solutions

FLT M02 – MOTOR VOLTAGE

Motor Voltage Mismatch Fault

The configured voltage of the drive is greater than the
motor rated voltage. For example, a 400V-class drive
with a 200V-class motor.

Set the drive voltage to a lower value or replace motor with voltage
rating that matches the drive.

FLT M25 – COMMON BUS

DC Common Bus Fault

AC power was detected by the drive while configured
for shared DC operation.

• Check the drive power configuration from controller
• Check wiring

FLT M26 – RUNTIME ERROR

Runtime Error

The drive firmware encountered an unrecoverable
runtime error.

• Cycle control power
• Reset the drive
• Return drive for repair if fault continues

FLT M28 – SAFETY COMM
(2198-Hxxx-ERS2 drives only)

Safety Module Communication
Error

Communication with the safety hardware within the
drive has failed.

• Cycle control power
• Reset the drive
• Return drive for repair if fault continues

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