Rockwell Automation MPAS Integrated Linear Stages - Manual (Page 72)

72 Rockwell Automation Publication MP-UM001D-EN-P - September 2013
Chapter 9 Troubleshooting
5. If excessive resistance is felt, clean and relubricate the linear bearings.
6. Perform the procedures for a ball screw linear stage listed in the
troubleshooting tables starting on page 72 .
7. If the problem persists, return for factory evaluation and possible repair.
Table 9 - Troubleshooting for Direct Drive or Ball Screw Linear Stages
Table 10 - Troubleshooting for Direct Drive Linear Stages
ATTENTION: Lockout and tagout input power before servicing the
linear stage.
Symptom Possible Cause Solution
Kinetix 6000 drive or Kinetix 2000 drive
reporting error E19.
Ultra3000 reporting error E19, E22, or E23. For sealed stages excess friction can be caused by
contamination on the strip seal. Clean the strip seal with a clean, soft cloth wetted with isopropyl alcohol.
If problem persists, replace strip seal. Refer to instructions for
Strip Seal
Removal on page 63 and Strip Seal Replacement on page 64 .
Stage received a large impact. The ball screw or linear
bearings have become misaligned or there is damage to
the rails. Return stage to factory for evaluation and repair.
Linear bearing has excess friction. Refer to the Direct Drive Linear Stage Evaluation Procedure on page 71, or
the Ball Screw Linear Stage Evaluation Procedure on page 71.
Symptom Possible Cause Solution
Intermittent reporting of error E11, E07, or
E20 by the drive. Cable carrier module exceeds its useful life of 10,000,000
cycles and is starting to fail. Replace cable carrier module. See Cable Carrier Assembly Removal on
page 62 and Cable Carrier Assembly Installation on page 62 .
Intermittent reporting of error E04 by the
drive. Ambient temperature of the stage exceeds 40 °C (104 °F). Increase ventilation.
Thermistor circuit is defective. Disconnect the flex cable and probe the open Junction Box. At room
temperature 25 °C (77 °F), verify the resistance of the circuit is 100…200
Ohms. If not in range, return for factory service.
Refer to PTC Thermal Signal on page 42 for thermistor resistance values
at other temperature ranges.
Cable carrier module exceeds its useful life of 10,000,000
cycles and is starting to fail. Replace cable carrier module. See Cable Carrier Assembly Removal on
page 62 and Cable Carrier Assembly Installation on page 62 .
Drive reporting error E07 or E20. Environment is electrically noisy and cable shield is
compromised. Verify carrier cable module and extension cable shield termination are
secure.
Check resistance between J1 pin
8 and J2 pin 2