Solving monitor problems – Dako Autostainer User Manual

Page 117

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Dako Autostainer

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User Guide

117

Solving Monitor Problems


Symptom

Possible Cause

Solutions


Monitor will not turn on or goes
blank intermittently. (power
LED is not on)


The monitor is unplugged at the
power source.


Check the power cord
connections and verify the surge
protector is plugged in and
turned on.


The monitor screen is not
displaying normally.


The cable between the monitor
and the computer is not
connected properly.


Disconnect and reconnect the
cable between the monitor and
the computer.


Monitor screen went blank.
(power LED is green)


Screen saver utility installed.


Move the mouse. Current
screen will reappear. Remove
screen saver as this may
interfere with the Autostainer
operation.


Monitor screen went blank.
(power LED is orange)


The cable between the monitor
and the computer is not
connected properly.


Disconnect and reconnect the
cable between the monitor and
the computer.


Words on your monitor screen
are too dim.


The brightness control is not set
properly.


Adjust the brightness control.


Monitor screen locks-up during
a run, but the Autostainer is still
performing the run.


Windows error.


Allow the Autostainer to finish
the run. Re-boot the system
before the next run.


Image on the desktop is grainy
and the color is incorrect.


Windows started in “Safe
Mode.”


Shut down the computer by
using the Windows “Start”
button located at the bottom left
corner of the screen and
selecting Shut Down. Note: This
button may be hidden requiring
you to drag the mouse pointer
off the bottom of the screen for it
to appear. Always shut down
the computer using this method.
Perform Scan Disk through
Windows Explorer/
Accessories/System Tools/Scan
Disk.
For assistance, contact your
local Dako representative.
(See Dako Companies and
Distributors, Section 23)

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