Solving seymour label printer problems – Dako Autostainer User Manual

Page 121

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Dako Autostainer

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User Guide

121

Solving Seymour Label Printer Problems


Symptom

Possible Cause

Solutions


The text of the label does not
begin along the left edge of the
label and the text is getting cut
off.


The Seymour printer may need
to be reset.


To reset the Seymour Label
Printer, turn off the printer. Hold
down the green label feed
button on the top of the printer.
Turn on the printer while holding
down the green button and
continue holding the button for 3
seconds. The labels advance
forward and printer will print.
Release the feed button. Press
and release the feed button one
more time to advance one label.
Perform a TEST PRINT. The
print will be lined up along the
left slide of the label.


Error occurs during printing.


Labels/ribbon has run out.


Replace labels/ribbon in the
printer and the printer will
restart. For instructions, refer to
the Eltron printer User’s Manual.


Incorrect COM port selected.


Select the correct COM port
from the SLIDE LABEL
DESIGN
screen, see Initializing
the Autostainer, section 7.


Incorrect printer is selected.


Select correct printer model
from SLIDE LABEL DESIGN
screen, see Initializing the
Autostainer, section 7.





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