Brother Fax-700 - Manual (Page 132)

TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE ACTION Ref.
External answering
telephone does not
work
• TAD mode is OFF. • Turn TAD mode ON 4-7
Remote transmis­
sion does not work
• Remote transmission is
OFF
• Remote function number
key has not been pressed
• No recording paper
• Main unit is still copying
• Power is OFF.
• Turn Remote transmission
ON
• Operate correctly
• Load new paper roll
• Wait until copying finishes
• Plug the unit into power
outlet.
Image quality is not
good • Wrong type of recording
paper is used
• Printing head is dirty
• Sender's resolution or
contrast setting may need
adjustment
• Replace with Brother ther­
mal printing paper
• Clean the printing head
• Contact the sender 7-1
Polling reception
does not work
• Sender has not set up to
perform polling
• Polling security codes do
not match
• Sender is not using a
Brother series machine
• No recording paper
• Contact the sender to be
sure he has set up for poll­
ing
• Contact the sender to con­
firm the code being used
• Contact the sender to con­
firm the machine being used
• Load new paper roll
SENDING
SYMPTOM POSSIBLE CAUSE ACTION Ref.
Document jam • Jam in the scanning sec­
tion
• Open the panel cover and
remove the jammed paper.
Close the cover (and listen
for the click).
Document not feed­
ing properly
• Cover not closed securely
• Document is too thick or
thin^. too smalL weL wrin­
kled, curled or torn
• Document guide not
adjusted to document size
• More than 20 pages of
documents in the feeder
• Push the panel cover closed
until you hear a click
• Use a photocopier to make a
copy, then send the copy
• Adjust the document guide
to fit the document size
• Set only 20 pages of the doc­
ument in the feeder at one
time
6-2