Formax ColorMaxLP Operator Manual - Manual (Page 67)

ColorMaxLP Label Printer
Troubleshooting
67
Mixed or muddy colors The printhead is dirty. 1. Run Extended cleaning cycle from the control
panel ( ( Config) MAINTENANCE
CLEAN Extended).
If print quality shows some improvement,
repeat Extended cleaning until the print
quality is satisfactory.
2. If print quality does not improve, open the
clamshell and check for patches of wet ink on
the printhead.
3. Use a lint-free cloth to absorb the ink. Avoid
touching the neighboring nozzles.
4. Check the print quality. Run Extended
cleaning cycle if necessary.
Color ink cartridges are dirty. 1. Remove the yellow (Y) ink cartridge from the
printer.
2. Check the color of the ink through the ink
level prism.
If the ink color is very dark (black) instead of
yellow or iodine, replace all three color ink
cartridges.
P o s i t i o n o f p r i n t e d
image drifts vertically Top of Form position needs
adjustment. Adjust the Top of Form offset from the control
panel or printer driver. See
Adjusting Alignment
for Printing on page 30.
T h e m e d i a i s n o t l o a d e d
properly. Reload the media. S ee Loading Media on
page 17.
The media is not suitable for
use in this printer. Replace the media. See Choosing Label Media
on page 24.
T h e p r i n t e r i s u n a b l e t o
correctly detect the inter-label
gap or black mark. Adjust the sensitivity of the sensors. See
Adjusting Sensor Sensitivity on page 73.
Problem Possible Cause Solution
ink level prism