GAI-Tronics ICP9000 Navigator Series Console Installation and Service Manual - Manual (Page 48)

Console Diagnostics ICP9000 Navigator Installation and Service Manual
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Printer Error Messages
The console supports the use of a serial printer to log decoded ANI information as well as access to other
diagnostic data. If the printer is enabled through the CARD Suite software and the console detects and
error, PRINTER ERROR is displayed on the bottom line of the information window unless the printer
error message is disabled. This is useful to detect when the printer has lost power or is out of paper.
To disable or enable the printer error, enter the printer error screen. The console displays the current
setting as shown below.
USER PARAMETERS
1) SIDE TONE VOLUME ADJUST
2) MIC SELECTION/SENSITIVITY
3) PRINTER ERROR: ON (1=ON, 2=OFF)
<MODE> TO EXIT
Figure 26. Printer Error Message Enable
Service Diagnostics
The Service Diagnostics mode is used in servicing the unit and should only be used by a service
technician. If you enter this mode, press the
MODE button to return to the console main diagnostic menu.
SERVICE DIAGNOSTICS
1) AUDIO 4) PAGE LEVEL
2) INTERNAL 5) SECURITY
3) ALERT LEVEL
<1–5> TO SELECT <MODE> TO EXIT
Figure 27. Service Diagnostics Menu
Audio Diagnostic
When 1 is pressed from the Service Diagnostics menu and the correct password has been entered, the
audio/communication test selections are shown. These tests are described below.
Test 1 – Communications Test
This test exercises communication between the console’s microcomputers. During this test, a constant
2000 Hz should be present at the selected speaker and a “gated” (that is, alternately on and then off)
2000 Hz signal should be present at the unselected speaker.
Also during the test, the information window shows three numeric fields that indicate communication
status between the microcomputers. The third numeric field indicates communication errors and should
remain 00 as long as the test is running.
If the correct signals are not heard at the speakers or the third numeric field does not show 00, service is
required to correct the problem.