How to contact us: sales and support – ProSoft Technology 5205-104S-PDPS User Manual
Page 118
4205/5205-TS-104S-PDPS ♦ ProLinx Standalone
Support, Service & Extended Warranty
IEC-60870-5-104 to PDPS Communication Module with Time Stamp
Page 118 of 128
ProSoft Technology, Inc.
July 12, 2007
5.1
How to Contact Us: Sales and Support
All ProSoft Technology Products are backed with full technical support. Contact
our worldwide Technical Support team and Customer Service representatives
directly by phone or email:
USA / Latin America (excluding Brasil) (Office in California)
+1(661) 716-5100
+1(661) 716-5101 (Fax)
1675 Chester Avenue, 4th Floor
Bakersfield, California 93301
U.S.A.
+1.661.716.5100,
Languages spoken include: English, Spanish
Asia Pacific (office in Malaysia)
+603.7724.2080
+603.7724.2090 (Fax)
C210, Damansara Intan,
1 Jalan SS20/27, 47400 Petaling Jaya
Selangor, Malaysia
+603.7724.2080,
Languages spoken include: Chinese, Japanese, English
China Pacific (office in China)
+86.21.64518356 x 8011
+86.21.64756957 (Fax)
4/F, No. 16 Hongcao Road
Shanghai, China 200233
China
+86.21.64518356 x 8011,
Languages spoken include: Chinese, English
Europe / Middle East / Africa (office in Toulouse, France)
+33 (0) 5.34.36.87.20
+33 (0) 5.61.78.40.52 (Fax)
Zone d'activité de Font Grasse
17, rue des Briquetiers
F-31700 Blagnac
France
+33 (0) 5.34.36.87.20. support.
Languages spoken include: French, English
Brasil (office in Sao Paulo)
+55-11-5084-5178
+55-11-5083-3776 (Fax)
Rua Vergueiro, 2949 - sala 182 - Edifício Vergueiro Work Center
Vila Mariana - São Paulo
Cep: 04101-300 – Brasil
+55-11-5084-5178,
Languages spoken include: Portuguese, English
5.2
Return Material Authorization (RMA) Policies and Conditions
The following RMA Policies and Conditions apply to any returned product. These
RMA Policies are subject to change by ProSoft without notice. For warranty
information, see Section C below entitled "Limited Warranty". In the event of any
inconsistency between the RMA Policies and the Warranty, the Warranty shall
govern.