Using dnis to set the language – AltiGen comm ACM 5.1 User Manual

Page 123

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Chapter 2: Multilingual Configuration

AltiWare ACM 5.1 Administration Manual 15

Using DNIS to Set the Language

If your company has multiple phone numbers, you can configure AltiWare to direct a
caller to prompts in a selected language based on the phone number the caller has
dialed.

To direct specified DNIS calls to a selected-language AA or extension:

1. Select PBX > In Call Routing Configuration > DNIS Routing tab .
2. Click the Add button to add a number.
3. Select where you want to route callers who have dialed that number.
4. Select the appropriate language from the Language Setting drop-down list.
5. Click Apply.

Figure 5. Configuring the language setting in DNIS

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