AltiGen comm ACM 5.1 - Manual (Page 318)

Chapter 5: Workgroup Configuration
62 AltiWare ACM 5.1 Administration Manual
Figure 17. Agent Logout Reason Configuration window
To require logout reasons, check the Logout reason code required check box. If you
don’t want to require reason codes, deselect the check box.
To define reason codes, type the associated reason into the text box next to the code
you want to associate with the reason.