AltiGen comm ACM 5.1 - Manual (Page 314)

Chapter 5: Workgroup Configuration
58 AltiWare ACM 5.1 Administration Manual
Queue Management - Advanced
When Advanced is selected on the Queue Management tab, the Setup button
becomes available.
Figure 12. Workgroup Configuration, Queue Management, Advanced Queue Control
To configure options for advanced queuing control, click the Setup button. This opens
the Advanced Queue Management (AQM) application configuration window with tabs for
configuring Announcement, Menu Selection, and Queue Overflow.
Announcement
The Announcement tab allows for configuration of queue announcements.
Figure 13. Workgroup Configuration, Advanced Queue Management, Announcement tab
To configure queue announcements: