AltiGen comm ACM 5.1 User Manual

Page 454

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Index

440 AltiWare ACM 5.1 Administration Manual

setting notification

209

synchronizing with Exchange

server

207

voice mail activity notification,

unusual

210

voice mail activity, unusual

setting parameters for notifica-

tion

211

voice mail playing order

255

,

288

voice quality

and WAN bandwidth

332

voicemail playing order

208

VoIP

codec profiles

327

VoIP bandwidth

about

324

requirements

315

,

324

VoIP channel usage

48

VoIP configuration

315

VoIP domain

adding servers

341

,

343

extension scope

346

managing users

345

master

339

multi-site, creating

339

rejoining a server to

344

relocating extension

350

relocating extension using #27

352

synchronizing manually

354

system ID and

343

VoIP menu

43

VoIP network guidelines

315

VoIP network management

323

VoIP troubleshooting

431

voltage based call indicator

200

W

WAN

bandwidth

315

router configuration

316

WAN router, configuring

316

web IP calls

172

configuring incall routing

172

windows

view (boards, trunks, etc.)

44

Windows user account

26

Wink Start

169

work days, setting up

61

Work/Hunt Group Converter

400

Work/Hunt Group Converter tool

400

workgroup

adding a

275

answer handling

294

business hours

280

configuration

271

configuring basic attributes

275

converting to hunt group

400

incoming call handling

291

logging outbound calls

205

mail management

286

message notification

289

queue management

296

recording options

277

setup

275

single call handling

295

skill setting

282

status display

237

Workgroup button

43

workgroup queue

agent pick up call

205

Workgroup View window

47

wrap-up time, setting

204

Z

zero code suppression

132

Bell

132

GTE

132

Jam Bit 8

132

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