AltiGen comm ACM 5.1 - Manual (Page 371)

Chapter 26: System Report Management
AltiWare ACM 5.1 Administration Manual 357
The difference between the Current Resource Statistics window and the IP
Cumulative Traffic Statistics window is that the former shows figures only for the
active call (Current Traffic) on a particular IP trunk of the local AltiWare system while the
other window shows figures for all calls combined (cumulative traffic).
Resetting Cumulative Statistics
You can reset the IP Cumulative Traffic Statistics by clicking the Reset button. Also,
this window automatically resets all fields to 0 when the AltiWare system is shut down
and restarted. Statistics gathered before the reset are not saved.
Packets Lost Number of voice packets that have been lost due to
prolonged delays, network congestion, or routing
failure.
Average Jitter Average length of delay per voice packet in
milliseconds. This figure should stay under 100
milliseconds. A higher figure indicates a longer
average delay. This number can be used to measure
the quality of service on the network that connects
the source and destination sites.
Parameter Description